COVID-19 Delivery Information
In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and well being of their drivers and our customers.Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.There is currently no impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery. Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered. You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operate as normal. All orders are processed within 1 to 3 business days(excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 3 business days of processing and production time for your order to ship out.
HOW LONG IS THE SHIPPING TIME?
Average transit times to the United States: 7- 10 Business days
Average transit times to International: 14- 21 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
At the time of the Corona virus (COVID-19) - there may be further delays. Therefore delivery time instead of 7-10 days in the US may take 14-21 days
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, if you need help tracking your order you can go here.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at Contact@bestodealsonline.net If the address is wrong, we can correct this within 5 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)